Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Fantastic 2s – Engaging Eligible Families in Early Education: London Borough of Wandsworth

Fantastic 2s began in late 2016 as a small pilot – and nine years on, it’s still going strong! The programme was born out of a clear need: the uptake of free early education places was worryingly low.

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Mandarin Mums Case Study: Focusing on Family Needs and Effective Solutions

The Mandarin Mums session at the Isle of Dogs Family Hub is an innovative, culturally tailored initiative designed to support Mandarin-speaking families in the Southeast Locality of Tower Hamlets. This case study outlines the pressing need identified within the local community and details how the session effectively addressed these challenges, fostering inclusion, wellbeing, and empowerment.

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Best Start in Life Antenatal offer: IOW Family Hubs Parenting Support

The Isle of Wight Family Hubs enhanced antenatal support by integrating maternity services with Family Hub programmes, notably the evidence-based “Welcome to the World.” This initiative improved early engagement, increased parental confidence, and strengthened pathways to postnatal services. Midwives refer families via Badgernet at 16 weeks, boosting access to workshops and support. Data shows rising participation and improved parental wellbeing, especially among underrepresented group

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Torbay Council’s Family Hubs Data Sharing Case Study

This case study examines how Torbay Council and its partners developed robust data sharing arrangements across three agencies to improve Family Hub service delivery. It highlights practical steps including establishing a shared vision and transitioning from separate IT systems to a single centralised platform, offering valuable lessons for other local authorities implementing multi-agency data sharing.

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Dudley Council: Co-locating a Family Hub Spoke in Halesowen Leisure Centre

In June 2025, Dudley Council launched a new spoke within its Family Hub Network at Halesowen Leisure Centre, marking a significant step in expanding access to integrated support for families.

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Barnsley’s Integrated Family Hub Parenting Offer

Barnsley’s Family Hub network works across the borough to ensure families receive the right support in the right place at the right time. A central part of the Family Hubs offer is support for parents. The approach is rooted in the belief that stronger parent–child relationships lead to better outcomes for children, and that early support should be available in familiar, local settings, without judgement.

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Delivering infant feeding services to diverse populations in Coventry

Historically, breastfeeding rates in Coventry have been below the national average. The infant feeding team wanted to harness the opportunity presented by the Family Hubs and Start for Life programme to increase engagement with their infant feeding services and encourage more mothers to breastfeed.

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The integration of Parent-Infant Relationship and Perinatal Mental Health services

In Norfolk, the Parent-Infant Relationship service (PAIRS) and Perinatal Mental Health (PMH) service had a well-established offering before receiving Family Hubs and Start for Life programme funding.

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System-wide integration to improve ease of access to services for families.

Recognising that helping families across the whole of Cambridgeshire could lead to better outcomes, Cambridgeshire County Council and Peterborough City Council began working together on an Early Years Strategy in 2017, in partnership with colleagues across the children’s health system and communities.

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Rural delivery of Perinatal Mental Health and Parent-Infant Relationship services: Cornwall

We want every family to access the support they need to achieve the best start in life for their babies. For perinatal mental health and parent-infant relationship support, this means access to universal services to help spot and respond to issues before they develop into more complex problems.

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