Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Sutton: Developing person-centred support for Unaccompanied Asylum-Seeking Children and young people

As the number and regularity of Unaccompanied Asylum-Seeking Children (UASC) arriving in Sutton increases, the council have reviewed how best to support these young people in their community. The authority have looked at how the same high standards of support their social care team provides to all children and young people can be tailored to meet the particular needs of UASC.

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Ensuring safe housing: facilitating the relocation of tenants affected by Large Panel System building safety concerns

This case study explores the facilitation of the relocation of tenants affected by Large Panel System building safety concerns at a social housing estate which comprised of a tower block with over 120 homes.

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Powys County Council: Flexible and Remote Hybrid Working

Holding council meetings online, first adopted in response to the COVID-19 lockdowns, has led to a greater diversity of elected councillors in this geographically large council area.

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Torbay Council: Improving employment practices and support for Disabled people and carers

Councillor Steve Darling MP was able to use his lived experience as a Disabled person to change the culture within the council, raising awareness and working with other Disabled colleagues to reduce barriers for staff and councillors.

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London Borough of Hammersmith and Fulham: Increasing the accessibility of council meetings

London Borough of Hammersmith & Fulham (LHBF) made a commitment to work more closely with Disabled people to become a more inclusive and accessible borough. This led to the establishment of the independent Hammersmith & Fulham Disabled People’s Commission in 2016.

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Leeds City Council: Tackling poverty through partnership and innovation

Tackling poverty and inequality is at the heart of the overall vision for the future of Leeds. The Financial Inclusion team take an innovative, test and learn approach to support residents with dignity and deliver on this ambition.

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Local Area Boards: Wiltshire Council

Wiltshire Council has 18 Local Area Boards with delegated powers and devolved funding.

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Making Worcester an excellent local leader in equality, diversity and inclusion

Worcester City Council has achieved its ambition to become an excellent local leader in equality, diversity and inclusion, through a comprehensive Strategy which was built from the LGA framework for EDI. Councillors set officers the challenge to raise the council’s performance in this area and senior leaders have personally championed many initiatives throughout the three years of the Strategy’s delivery. We have been bold, positive and persistent. Inclusive practice is now demonstrably embedded at all levels in the council. We have earned the trust of local communities and partner organisations through our track record of delivery.

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Community Boards: Buckinghamshire Council

Buckinghamshire Council has 8 community boards. These boards do not have devolved powers, instead working to facilitate strong partnership working to identify solutions to local issues, and have a budget to fund local projects that the community identifies as priorities

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Community Panels: Cumberland Council

Cumberland Council has eight Community Panels with delegated powers and devolved funding. This model has empowered local councillors to take ownership of specified decision-making within their communities.

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