Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Performance management at Rochdale Borough Council

This case study explains how Rochdale Borough Council is working to develop an organisational culture that maximises the benefits of data and performance management.

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LG Inform Plus – Stockport Metropolitan Borough Council

This case study highlights the work that Stockport Metropolitan Borough Council has undertaken using LG Inform Plus. This includes its approach to business intelligence via the use of the LG Inform Plus API.

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Performance management at Bristol City Council

This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.

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Performance management at Bath and North East Somerset Council

Bath and North East Somerset Council is using its new performance management system to inform decision-making and shape service delivery.

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Kent and Medway: Highlighting the relationship between domestic abuse and suicide

The Kent and Medway Suicide Prevention (SP) team have been conducting unique research into the links between domestic abuse (DA) and suicide since 2019. Using Real Time Suicide Surveillance (RTSS) data supplied by Kent Police, our research has shown that approximately 30 per cent of all suspected suicides in Kent and Medway between January 2019 and January 2022 have been impacted by domestic abuse (either as a victim, perpetrator or as a young person. affected by the abuse). This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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LG Inform Plus – Lancashire County Council

Reviewed October 2024: This case study shows how Lancashire County Council is working towards significantly streamlining its data acquisition, manipulation, and visualisation processes through the LG Inform Plus API.

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Leeds City Council and the alcohol licensing data matrix 

Within Leeds, there are some areas which have high levels of alcohol-related harm and alcohol-related anti-social behaviour (ASB). This data led to Leeds’ licensing and public health teams working together to develop an alcohol licensing data matrix.

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Using the Low Income Family Tracker (LIFT) to improve benefit take-up

Richmond and Wandsworth councils have used the Low Income Family Tracker (LIFT) to identify households who may be eligible for different benefits, but not claiming them.

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LG Inform Plus – Birmingham City Council

This case study highlights the work that Birmingham City Council has undertaken using LG Inform Plus. This includes their use of the direct data feed Application Programable Interface (API) which allows them to view and download open data about local areas.

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Staffordshire County Council – Information governance

This case study highlights the work that Staffordshire County Council has undertaken to develop more effective information governance within their authority through the development of a corporate file plan and implementation of an electronic document and records management system (EDRMS) using Microsoft 365, and SharePoint.

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