Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
The development of an agile and flexible online app that would provide all information in one place with the ability to interrogate performance alongside other key issues such as risk and finance.
Reigate & Banstead Borough Council adopted a data-driven approach to housing and homelessness, using interactive dashboards and improved data sharing to enable more transparent, evidence-based decisions.
Norfolk County Council implemented an automated, legally compliant data-sharing process for death registrations, enabling timely service updates and improved support for families, reducing delays and preventing overpayments.
This case study explores Birmingham City Council's City Observatory, a pioneering data platform established to create a single source of truth about the city, its communities, and public services. Through examining the programme's development, we see how breaking down data silos and making insights accessible can transform decision making in local government.
This case study explores Coventry City Council's approach to developing data skills across its workforce through a structured apprenticeship programme. By recognising data as foundational to delivering the council plan and digital strategy, the council has taken a whole organisation approach to data skills development in the context of shrinking budgets and capacity challenges.
Suffolk’s public health and communities team are using a data-driven approach to review local premises licence applications, focusing their influence on areas with the worst alcohol-related health harms and health inequalities. This work has been welcomed by local partners, including licensing officers and the police, for helping to reduce alcohol-related harm.
This case study highlights the work that Staffordshire County Council has undertaken to develop more effective information governance within their authority through the development of a corporate file plan and implementation of an electronic document and records management system (EDRMS) using Microsoft 365, and SharePoint.
This case study highlights the work that Birmingham City Council has undertaken using LG Inform Plus. This includes their use of the direct data feed Application Programable Interface (API) which allows them to view and download open data about local areas.
Richmond and Wandsworth councils have used the Low Income Family Tracker (LIFT) to identify households who may be eligible for different benefits, but not claiming them.