Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
South Cambridgeshire District Council's Transformation team, driven by the vision to continuously enhance services for residents, has initiated the phased implementation of an AI-powered solution within their contact centre.
In October 2024, St Helens Council launched its AI-driven Technology Enabled Care (TEC) Hub, a key component of its 2024-2027 Adult Social Care strategy and its "reablement – home first approach," to transform its services.
Over 300 people from a range of organisations, sectors and regions gathered at the Liverpool City Region (LCR) AI Summit on November 21, 2024. The summit highlighted Mayor Steve Rotheram's vision to establish the region as a national exemplar in the application of “AI for Good”.
Milton Keynes City Council staged the Milton Keynes AI Festival in late 2024, a celebration of the city's standing as a dynamic hub for artificial intelligence.
Lancashire County Counc is modernising its transport services through its Future Mobility Platform (FMP) programme, which uses technologies such as AI. The programme of work aims make better use of the transport network, reduce congestion, and minimise the impacts of disruptions and incidents.
Tunbridge Wells Borough Council are transforming The Amelia Scott cultural hub into a centre of digital innovation, with a focus on enhancing visitor engagement and artifact preservation. They have placed artificial intelligence at the heart of their strategy.