Case studies

Putting people with lived experience at the heart of homelessness strategy.

Piloting an engagement-led approach to identifying brownfield sites for new homes.

Gateshead Council is establishing a network of Warm Spaces, where vulnerable residents can come together to stay warm and socialise.

Social prescribing is delivered in Barking and Dagenham as a service embedded within the local authority, working in partnership with other statutory services within the council.

In response to the growing pressures residents in Hertfordshire are facing, Hertfordshire County Council has established a ‘Cost of Living Taskforce’ which brings together representation from various service areas to coordinate how the organisation is supporting residents. 

Barking and Dagenham Council has led on the creation of a new standalone financial guidance and support website called Barking and Dagenham Money, a focal point for the Council’s communications and support relating to the escalating cost of living crisis.

Lambeth Council has partnered with Lightning Reach to transform how it supports residents facing financial challenges and housing insecurity.

Southwark Council used the Household Support Fund to improve delivery of local welfare including providing direct cash support to help low income households pay rising energy bills, set levels of support based on local welfare data, and create community referral pathways.

Developing a suite of zero carbon specifications for refurbishing the council’s current properties and building new ones.

This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.