Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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High Impact Change Area C: Managing presentations in the Emergency Department – case studies

These case studies relate to High Impact Change Area C of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area D: Timely identification and assessment in hospital – case studies

These case studies relate to High Impact Change Area D of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area E: Improving the in-patient experience – case studies

These case studies relate to High Impact Change Area E of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area F: Optimising the discharge process – case studies

These case studies relate to High Impact Change Area F of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area G: Providing intermediate care that promotes positive outcomes – case studies

These case studies relate to High Impact Change Area G of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area H: Facilitating ongoing, longer-term care needs – case studies

These case studies relate to High Impact Change Area H of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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Growing early support for autistic people: the Hertfordshire creative enablement option: using direct payments creatively

Hertfordshire’s Connected Lives model places an emphasis on professional autonomy and creative, personalised preventative and enabling interventions to. prevent people’s needs escalating.

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Room One the Portsmouth Autism Hub

Room One was developed as a 'one stop shop' for autistic and neurodivergent adults in the city. Having a strong peer support offer was identified as important, with one to one and group peer support being a key part of service.

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Parkinson UK and Plymouth Active therapeutic swim and Good Boost

In Spring 2025, Plymouth Active - Plymouth City Council’s in-house-run leisure centre - launched a collaboration with Parkinson’s UK to provide free swimming and Good Boost sessions for individuals living with Parkinson’s.

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Leeds City Council: Growing your own social workers and occupational therapists

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, shows how visible senior leadership, professional credibility and structured career pathways support retention in high-pressure statutory roles at Leeds City Council.

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