Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Disabled Councillors Leadership programme: Councillor Doctor Kate Usmar

Case study from the Disabled Councillors Leadership programme

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Westminster and Kensington and Chelsea: Embedding physical activity in Adult Social Care

Recognising the local challenge of high levels of physical inactivity, Westminster City Council and RBKC have integrated physical activity into existing workflows in adult social care to deliver great outcomes through an effective, scalable approach.

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Leeds City Council: Growing your own social workers and occupational therapists

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, shows how visible senior leadership, professional credibility and structured career pathways support retention in high-pressure statutory roles at Leeds City Council.

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Designing retention through professional identity, workflow and leadership in Richmond and Wandsworth

This case study, which part of the resource What good looks like in the retention of regulated professionals, demonstrates how professional leadership and service redesign reinforce role clarity and retention across practice and system levels in Richmond and Wandsworth.

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Growing and retaining social workers through apprenticeships and a trainee pod model in Gateshead Council

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, illustrates system-level leadership alignment across organisations, creating consistency, clarity and confidence for practitioners in Gateshead.

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West Northamptonshire Council: Physiotherapy in adult social care

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, highlights the impact of trusted, values-led leadership on long-term commitment, autonomy and professional confidence in Manchester.

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How everyday leadership, learning culture and workload decisions can strengthen retention under sustained system pressure

These anonymised examples are drawn from practice within a single local authority and are fully anonymised to focus on learning rather than location. This case study is part of the resource, What good looks like in the retention of regulated professionals.

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Registered nurses in a local authority care home

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, demonstrates leadership through trust-based management, professional autonomy and visible senior support that enables nurses to exercise judgement confidently.

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Parkinson UK and Plymouth Active therapeutic swim and Good Boost

In Spring 2025, Plymouth Active - Plymouth City Council’s in-house-run leisure centre - launched a collaboration with Parkinson’s UK to provide free swimming and Good Boost sessions for individuals living with Parkinson’s.

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