Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
In 2023, Hackney Council implemented a reorganisation of its library service to upskill and empower staff, and provide local people with a new community hub, where they could benefit from a wider range of services.
Babies have a voice – that is, they have a right to have their views taken seriously in decisions affecting their lives. This voice is best interpreted through warm relationships with those who know them well. This resource covers the importance of listening to babies’ views to understand their experiences and give them the best start in life.
In response to Section 507B of the Education Act 1996, Barking and Dagenham developed a dynamic, co-owned Youth Offer shaped by young people and VCFS partners.
New Town Culture is a curatorial project within the Culture and Heritage Service that integrates arts and culture into Children’s and Adults Social Care.
ShowerBox Barking is the first permanent, dedicated, shower facility for people experiencing homelessness. It provides hot showers, clean underwear, respite and refreshments to promote better hygiene and health.
BD Notes is a simple, AI-powered web app developed in-house to help staff turn unstructured meeting transcripts, documents and reports into structured content, reducing administrative time and improving consistency.
Relaxed Inclusive Autism Friendly Tennis: Working with Hinckley and Bosworth Council(HBBC) supported a “Come and Try it Day” at Sport in Desford, offering young people with a disability the chance to try a range of sports.
Reigate & Banstead Borough Council adopted a data-driven approach to housing and homelessness, using interactive dashboards and improved data sharing to enable more transparent, evidence-based decisions.
Norfolk County Council implemented an automated, legally compliant data-sharing process for death registrations, enabling timely service updates and improved support for families, reducing delays and preventing overpayments.