Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Haringey Council: supporting residents' housing needs

Ms Mohamoud is a resident living in the Haringey borough who was looking for support from Haringey Council to move her and her family into more suitable accommodation. Haringey Council moved quickly to ensure Ms Mohamoud and her family were moved into accommodation that suited her and her families needs. This is her story.

Managing Accommodation Needs for Older People – Providing more choice of accommodation for the over 55s

To provide more choices of accommodation for our senior residents Central Bedfordshire Council developed a strategic vision to meet the accommodation needs of older people by building a substantial number of independent living apartments.

Performance management of council-led commercial activity

This review of lessons learned summarises the particular points to consider when looking at governance and performance management of commercial activity within councils.

View all Performance management articles

Wellbeing support for councillors - Middlesbrough Council

Middlesbrough Council noted the challenging environments and high-pressure decision-making requirements of the councillor role and decided to provide councillors with tools to support their wellbeing, including a tailored forum for councillors to raise concerns and access to 1-2-1 support and the council's staff wellbeing offer.

View all Councillor development articles

Spelthorne Borough Council: Funding a Core Advice Service and dedicated caseworker

Spelthorne Borough Council provides grant funding to Citizens Advice Runnymede & Spelthorne (CARS) for a Core Advice Service and dedicated Spelthorne case worker.

Devon County Council - Access to means: Devon Bridges

Using engineering and designing infrastructure as way to prevent suicide. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

View allMental health articles

Good work case study: County Durham

Darren Knowd from Durham County Council and Caroline High from Believe Housing explain what 'good work' means to them and what can be done to support it at a local level.

View allEmployment and skills articles

Good work case study: Greater Manchester

Ravi Badat from Greater Manchester Combined Authority and Chris Smallwood from Anchor Removals explain what 'good work' means to them and what can be done to support it at a local level.

View allEmployment and skills articles

Good work case study: Lambeth

Brodie Turner and Ruth Hitchings from Lambeth Council and Elle Moss from Drew + Rose explain what 'good work' means to them and what can be done to support it at a local level.

View allEmployment and skills articles

Good work case study: North of Tyne

Caroline Preston from North of Tyne Combined Authority and Holly Shiel-Redfern from Explain Market Research discuss what 'good work' means to them and what can be done to support it at a local level.

View allEmployment and skills articles