Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Journey to Net Zero – an interactive game for young people to learn about climate change action

West Lancashire Borough Council has engaged with groups of high school students to share knowledge about climate change impacts, mitigation, adaptation, democracy, and related careers in local government through an interactive game.

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Colchester City Council cost of living campaign

Colchester City Council launched a cost of living campaign in July 2022 to support residents of Colchester who may be facing financial hardship due to rising energy, food and fuel costs. The campaign aimed to showcase and signpost support available across the city from a wide range of partners, not just the council itself.

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Holistic Approach to Debt Recovery

In June 2024, Runnymede Borough Council implemented a Corporate Debt & Financial Inclusion pilot programme to improve debt collection efficiency and support vulnerable residents. Key milestones included developing a business case, reviewing the Enforcement Agent contract, securing budget approval, and implementing new software.

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Shropshire Council: Tackling the underlying causes of food insecurity through training

Shropshire’s focus centred on reframing food insecurity, helping people to maximise their incomes, and bringing communities and organisations together to co-create solutions. These key levers were identified from learning about the issue locally and developing a Theory of Change informed by this understanding.

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Northumberland County Council: Heart of Blyth - placing communities at the heart of systemic change

The Shaping Places Healthier Lives (SPHL) project initially aimed to address local issues such as anti-social behaviour and fear of crime. However, it quickly became apparent that strengthening community cohesion was key to tackling these challenges and improving health and well-being, especially near the town centre where communities were most affected by health inequality.

A whole systems project to improve food security across Bristol, North Somerset and South Gloucestershire

Bristol City Council, North Somerset Council and South Gloucestershire Council worked together with local partners to explore and address the issues and drivers causing food insecurity in seven areas of high need.

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Camden, Islington and Haringey: Sexual health outreach support for sex workers

In the London boroughs of Camden, Islington and Haringey, a long-established sexual health promotion outreach team provides a trusted gateway linking sex workers with other services.

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Cheshire West and Chester: Improving MMR vaccination rates in communities with lower uptake

Cheshire West and Chester Council has been working with the NHS and other partners to increase uptake of the MMR (measles, mumps and rubella) vaccine, particularly in the most vulnerable communities.

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Cornwall: Listening to the needs of inclusion health groups

Cornwall Council’s public health team have been looking at the experience of inclusion health groups including Gypsy, Roma and Traveller communities and the sea fishing community. The aim is to better understand their health experiences and improve access to services and facilities.

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East Riding of Yorkshire: Reducing the systemic barriers experienced by inclusion health groups

The vision for inclusion health in the East Riding is to reduce health inequalities through ensuring equitable access to services and targeted engagement to marginalised communities. This means working proactively with groups at higher risk of poor health outcomes to raise awareness of healthcare and facilitate access to it, so that everyone has an equal opportunity to achieve positive health outcomes.

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