Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Library service redesign - North Yorkshire County Council

Following an extensive period of public consultation in 2014/15 about proposed changes to the North Yorkshire County Council Library Service the decision was made in July 2015 to implement the strategy.

Case study - The Young Workers Scheme.

Providing local young people with skills to help them gain future employment. One of the unexpected benefits from this scheme has been a reduction in the use of temporary staff, with tens of thousands saved each year.

Case study - West Sussex Matters

West Sussex County Council launched a social media campaign to showcase the work and services it provides. The 70-day #WestSussexMatters campaign has seen infographics posted on Twitter and Facebook, highlighting the ways in which the authority works to deliver key services.

Kirklees Council – digital benefits and employment platform

BetterOff has been designed and commissioned to help reduce the welfare advice budget, improve service provision, encourage self-service and digital skills, maximise monetary gain and - crucially - embed the link between benefits and employment by combining them in one digital space.

Families and Communities West Suffolk

West Suffolk's approach to supporting families and communities puts residents and elected councillors at the heart of making positive change. The approach identifies connectors - well connected, active local people – who can contribute to local solutions for the community.

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Driving improvements in children's services

North Yorkshire County Council adopted a whole-service approach which has three key elements

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Case study - How the One Public Estate Programme is Unlocking the Value in Public Sector Assets

This publication showcases some of the successes of the programme to date and what councils on the programme will be looking to achieve though One Public Estate in the future.

Case study - The Plymouth Plan

A genuinely ground-breaking plan that brings together over 100 city plans and strategies into a single integrated plan with aspirations to grow our population to 300,000 and build 22,700 new homes by 2031. This coordinated approach will allow the city to have a single voice on its strategic priorities and deliver improved services and outcomes for citizens.

Case study - 2020 Vision Programme

Cheltenham, Cotswold, Forest of Dean and West Oxfordshire councils' 2020 Vision Programme is about making sustainable revenue savings, maintaining good quality services to the public, and developing a culture of creativity. Together, the projected cumulative savings over 10 years are forecast to be £39 million with annual savings of £5.7 million per year from 2020.

Healthy futures: supporting and promoting the health needs of looked after children

 All children have health needs, and local authorities now have a major role in meeting these.