Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Worcestershire County Council: The neighbourhood approach to addressing health inequalities

Worcestershire County Council has focussed on community development work in individual neighbourhoods to tackle health inequalities in the most deprived areas.

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Bury Council: Care Leavers Ready to Transition to Independent Living

This procedure outlines the Council’s approach to identifying, securing and allocating housing to care leavers who are ready to transition to independent living. It sets out the collaborative processes between Children’s Services, Housing Services and the Housing Growth & Development Team.

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Somerset Council: A specialist outreach healthcare service for people experiencing homelessness

Somerset Council and its NHS partners have successfully reframed their approach to homeless health, using insight-driven service design to deliver support that makes a real difference to the lives of vulnerable people.

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Dudley Metropolitan Borough Council: Targeted promotion and convenient mobile unit location helped boost breast screening uptake

The public health team at Dudley Council has worked with the local breast cancer screening service to help boost uptake in one of the West Midlands’ most deprived communities.

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London Borough of Barking and Dagenham: Community drop-ins to boost child vaccination and access to health services

The London borough of Barking and Dagenham has partnered with local NHS teams and the voluntary sector to run pop-up clinics offering child immunisations and access to GPs.

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London Borough of Redbridge: How a healthy bus is taking health checks and advice out into communities

The London Borough of Redbridge has commissioned a healthy bus service to offer health checks and other services in community locations.

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Data-driven decision making: Birmingham City Observatory's journey to a single source of truth

This case study explores Birmingham City Council's City Observatory, a pioneering data platform established to create a single source of truth about the city, its communities, and public services. Through examining the programme's development, we see how breaking down data silos and making insights accessible can transform decision making in local government.

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Leadership lessons from Birmingham City Council’s Foundry Programme

This case study explores Birmingham City Council's Foundry Programme, launched in 2023 as part of the council's response to significant organisational challenges. Through examining the programme's development, we see how leadership commitment creates the conditions for sustainable change in local government.

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Coventry City Council: Building a data-skilled workforce with apprenticeships

This case study explores Coventry City Council's approach to developing data skills across its workforce through a structured apprenticeship programme. By recognising data as foundational to delivering the council plan and digital strategy, the council has taken a whole organisation approach to data skills development in the context of shrinking budgets and capacity challenges.

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Dorset council: the housing service digital transformation journey

This case study explores the digital transformation journey of Dorset Council's Housing service following Local Government Reorganisation (LGR). It shows how the service embraced modern technology, built a culture of continuous improvement, and used data to enhance services for residents. It also demonstrates the benefits realised through the creation of the unitary authority.

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