Case studies

Chorley Council used its Circle of Customer Need methodology to better understand the needs of older people experiencing fuel poverty.

Homefinder.uk.com is a new website which aims to improve the standard of privately rented properties in Leicestershire.

The London Borough of Hackney has delivered a major transformation programme to promote independence.

Working with developers for the past two and a half years to unblock stalled developments.

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes longer.

Leeds City Council improved its customer online experience allowing more users to self serve and cutting call centre costs.

London Borough of Croydon's Family Space website provides a one-stop resource for information about children's services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes for as long as possible and enjoy a better quality of life.

Haringey introduced a theory of change planning tool to support development of its early years strategy, working with stakeholders to identify change priorities.

Luton Borough Council has increased its reablement services, reducing the need for ongoing formal adult social care services and saving £14.5 million over three years.