Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Sustainability Staff Networks: Encouraging collaborative climate conversations

Central Bedfordshire Council’s Staff Networks are integral for staff wellbeing and helping to make positive changes to policies, procedures and the staff experience.

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South Gloucestershire Council: A strategic cross-council commitment to tackling inequalities

South Gloucestershire Council is committed to working with its communities and partners to tackle inequalities in all areas of life. In 2024 the council published a four-year tackling inequalities plan, which sets out a whole-council strategic approach to tackling inequalities in 10 areas of life – including health and wellbeing.

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Using Parenting support to aid recruitment within the early years sector

The early years sector in the UK is facing a severe recruitment and retention crisis, with many settings struggling to find and keep qualified staff.

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Youth sufficiency mapping: Staffordshire County Council

Staffordshire County Council procured spatial insight software to map a summary of services which support children and young people.

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Exploring AI in the West Oxfordshire communications team

ran a project to explore how AI could help build capacity and better deliver its work.

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Performance management at Oadby and Wigston Borough Council

Oadby and Wigston Borough Council has implemented a structured, customer focused performance management approach that drives continuous improvement.

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Station Quarter affordable housing: Huntingdonshire District Council

Using partnership working to secure affordable housing for key workers, those on the council's housing register on a site which previously didn't have any.

Burden Road scheme: East Riding of Yorkshire Council

Transforming an underused piece of land prone to anti-social behaviour into affordable housing with a local workforce, positively impacting the local labour market, as well as increasing housing supply.

Navigating Residual Emissions in a Local Authority context

Councils are striving to meet net-zero targets while navigating the complexities of residual emissions.

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South Cambridgeshire - Contact centre chatbot to improve resident satisfaction

South Cambridgeshire District Council's Transformation team, driven by the vision to continuously enhance services for residents, has initiated the phased implementation of an AI-powered solution within their contact centre.

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