Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
North Northamptonshire is a largely rural unitary authority in the East Midlands. It emerged from local government reorganisation (LGR) on 1 April 2021. The council has established a performance and intelligence team, which provides bespoke data analysis and reporting support for adult social care, children’s services, education, and corporate services.
OSCAR (Orchestrated Service & Citizen AI Router) is a vendor agnostic, strength-based framework designed to provide a single digital front door for local government services.
This case study demonstrates how a single, dedicated role can act as a catalyst for system-wide change—ensuring Service children are not only supported, but recognised, connected and able to thrive.