Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Manchester City Council: People’s Panel for AI: Building skills, confidence and residents’ voices

Manchester City Council is placing a strong emphasis on incorporating resident views into the development of AI-powered front-line services.

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Halton Borough Council: Digital front door in family hub services

Halton Borough Council has created a Digital Front Door into its Family Hub Services partnering with Beebot AI.

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Hertfordshire County Council: AI road maintenance robot

Hertfordshire County Council, technology company Robotiz3d and academics at the University of Liverpool have successfully developed an innovative AI-powered solution for road maintenance.

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Kingston Council: Using AI in Adult Social Care administration

Kingston Council has piloted an AI-powered solution aiming to streamline the process of writing case notes and assessments, freeing up valuable time for social workers to focus on direct client care.

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Newham Council: Establishing the UK Centre for Artificial Intelligence for the public sector

Newham Council and the University of East London have forged a strategic partnership to establish a UK-based centre dedicated to pioneering AI research, training and solutions for the public sector.

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Barking and Dagenham: ‘We’ve got the mandate to take next step’

The London borough approached Partners in Care and Health (PCH) to undertake a peer challenge to look at how public health resources were being utilised. The Director of Public Health saw the peer challenge as an opportunity to further develop place-based partnership working. The process has helped the council know what is working and where it needs to do things. differently.

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East Midlands: ‘PCH peers are real experts – better than management consultants’

Partners in Care and Health (PCH) worked with 10 councils in the East Midlands Association of Directors of Public Health (ADPH) Network to improve partnership working and address common public health challenges. The Directors of Public Health and their teams completed the public health strengths and risks self-assessment tool in two stages. A range of new workstreams have now been launched; and the councils also report the support has had the added benefit of helping prepare for CQC inspections and appraisals.

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Rotherham: Support is helping us get in shape for peer review

Rotherham requested Partners in Care and Health’s (PCH) support to undertake the public health strengths and risks self-assessment tool. The work identified a series of strengths and challenges from community engagement to supporting members which are now being addressed. The support comes ahead of a three-day regional Association of Directors of Public Health (ADPH) peer review later this year.

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Calderdale Council: ‘Our health and wellbeing board has been re-energised’

Support from Partners in Care and Health (PCH) focused on re-shaping the work of the health and wellbeing board (HWB) following a period when it lost some focus; changes made to way meetings are organised; council say board is now in “really good place” and praises way PCH peers brought new ideas to the table.

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Coventry and Warwickshire: Creating a new identity for our partnership work

Coventry and Warwickshire’s health and wellbeing boards (HWB) had been meeting jointly for a number of years; Partners in Care and Health (PCH) brought in amid concern this partnership work was duplicating the move towards integrated care systems; focus of the HWBs and integrated care partnerships sharpened thanks to fresh perspective and challenging questions posed by PCH peers.

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