Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Transforming Sutton Council’s libraries offer

During 2023 to 2024, self-access technology was installed across Sutton’s libraries, extending opening hours by 63 per cent and enabling the council to keep all its eight libraries open. Self-access is popular with customers.

Transport for West Midlands: Near miss detection with VivaCity

Transport for West Midlands successfully conducted a proof-of-concept pilot with VivaCity to detect near-miss road collisions.

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Wigan Council: QuickAction in adult social care

Wigan Council's adult social care (ASC) team, in partnership with Agilisys Transform, has co-developed a suite of AI-powered tools designed to streamline back-office processes and enhance the efficiency of social care delivery.

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Championing Recruitment: Building a Stronger Employer Brand Through Manager Engagement

Derby City Council’s Recruitment Manager, Ash Hague, faced the challenge of improving candidate engagement and strengthening the council’s reputation as an employer of choice.

Peterborough City Council: Hey Geraldine, a personalised AI assistant

Peterborough City Council has developed an innovative AI assistant, 'Hey Geraldine', designed to support social workers and social care staff.

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Nottingham City Council and City Care Partnership: The Stay One Step Ahead (SOSA) programme

To reduce the injuries that young children from the most disadvantaged families suffer at home, a University of Nottingham research team worked closely with Nottingham’s Small Steps Big Changes team, children’s public health 0-19 nursing services, children’s centre staff, family mentors and parents to develop, deliver and measure the impact of the innovative Stay One Step Ahead programme.

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Implementing digital social care records: Case studies

These four case studies identify how barriers can be broken down by addressing cultural expectations and outcomes in systems, by focusing on partnerships, including strong delivery partnerships, by focusing on standards and expectations and by focusing on relationships that make everybody feel a part of something.

Spotlight case study: Greater Manchester

This provides an overview of the two key programmes in Greater Manchester, Dementia United and the local Discharge Frontrunner programme.

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