Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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High Impact Change Area B: Being equipped to prevent and respond to crisis – case studies

These case studies relate to High Impact Change Area B of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area C: Managing presentations in the Emergency Department – case studies

These case studies relate to High Impact Change Area C of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area D: Timely identification and assessment in hospital – case studies

These case studies relate to High Impact Change Area D of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area E: Improving the in-patient experience – case studies

These case studies relate to High Impact Change Area E of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area F: Optimising the discharge process – case studies

These case studies relate to High Impact Change Area F of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area G: Providing intermediate care that promotes positive outcomes – case studies

These case studies relate to High Impact Change Area G of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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High Impact Change Area H: Facilitating ongoing, longer-term care needs – case studies

These case studies relate to High Impact Change Area H of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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Cumberland Council and Westmorland and Furness Council: Shining a light on the superpowers of adults with disabilities and long-term health conditions

Run by and for Disabled staff, SHINE was set up as a disability staff network creating a safe space for Disabled staff and those with long-term health conditions, all driven by personal experiences. Advocating for the Social Model of Disability, SHINE has been able to create meaningful change across Cumbria County Council, now split into Westmorland and Furness, and Cumberland Council.

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London Borough of Hammersmith and Fulham: Increasing the accessibility of council meetings

London Borough of Hammersmith & Fulham (LHBF) made a commitment to work more closely with Disabled people to become a more inclusive and accessible borough. This led to the establishment of the independent Hammersmith & Fulham Disabled People’s Commission in 2016.

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Trafford Council: Co-production to improve the accessibility of the built environment

Councillor Shirley Proctor drew on her own lived experience, and that of other members and staff, to address an inaccessible built environment, both within Trafford Council and the borough.

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