Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Designing retention through professional identity, workflow and leadership in Richmond and Wandsworth

This case study, which part of the resource What good looks like in the retention of regulated professionals, demonstrates how professional leadership and service redesign reinforce role clarity and retention across practice and system levels in Richmond and Wandsworth.

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Growing and retaining social workers through apprenticeships and a trainee pod model in Gateshead Council

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, illustrates system-level leadership alignment across organisations, creating consistency, clarity and confidence for practitioners in Gateshead.

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West Northamptonshire Council: Physiotherapy in adult social care

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, highlights the impact of trusted, values-led leadership on long-term commitment, autonomy and professional confidence in Manchester.

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How everyday leadership, learning culture and workload decisions can strengthen retention under sustained system pressure

These anonymised examples are drawn from practice within a single local authority and are fully anonymised to focus on learning rather than location. This case study is part of the resource, What good looks like in the retention of regulated professionals.

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Registered nurses in a local authority care home

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, demonstrates leadership through trust-based management, professional autonomy and visible senior support that enables nurses to exercise judgement confidently.

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Calderdale Council: A preventative model for holistic financial and wellbeing support

The Early Advice and Support Team is a preventative service designed to address financial hardship by tackling its wider social and health determinants.

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Books on prescription: How reading can support health outcomes

Reading Well is a national books on prescription programme that supports people to understand and manage their health and wellbeing.

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Preventing youth-produced sexual imagery: applying social norms through the ‘OK to Ask?’ campaign in Surrey

The ‘OK to Ask?’ campaign, delivered for Surrey Police and the Office of the Police and Crime Commissioner, tackled youth-produced sexual imagery (YPSI) among 13–17-year-olds.

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