The Retention Reset Programme

Programme overview 

The Retention Reset is designed to help evaluate and enhance an employment offer that aligns with employee needs, expectations, and best practices. 

The programme gives participants the opportunity to focus on resetting their organisation’s strategy and priorities, while reshaping the employment experience through modern practice. By focusing on efficiency, effectiveness and fairness, the programme aims to create employment practices that are inclusive and sustainable, leading to a stronger and more resilient workforce. The LGA has developed the programme in response to the workforce survey and the wider challenges organisations are facing in relation to retention.

It is designed to guide participants through five essential steps to reset the employee experience and uses the LGA Retention Maturity Model as a standard against which to evaluate current practice. It also aims to build capability and confidence, with sessions focused on mindset and leading change.

Each cohort is limited to 12 places and includes group and individual coaching and the opportunity to meet and learn from other participants. In addition, a full set of quality materials and resources are provided, which includes one online session per week. The weekly sessions are thoughtfully designed to accommodate diverse needs, interests and learning styles. The schedule ensures that participants have ample time to complete the steps while maintaining momentum throughout the course. The sessions include a blend of the following formats:

• Masterclass: These focus on the five key steps, providing the knowledge and skills needed to successfully implement them.
• Mastermind: These sessions delve into the mindset needed to overcome obstacles and explore what often hinders progress.
• Working Together: These collaborative sessions address emerging challenges, identify opportunities for change, and offer mutual support within the group.
• Bonus Sessions: In each cohort, there are opportunities to respond the specific needs of the group and add content in that relevant and helpful.

Online sessions are facilitated by skilled and knowledgeable programme leads and crafted to help participants not only learn but also apply practical solutions to the unique challenges they face in their role. Participants are encouraged to ask for support from the programme leads as little or as often as they need.

Who is the programme for?

The Retention Reset is designed specifically for leaders who have responsibility for employment and retention, who are looking to review their practices at both a strategic and operational level. 

Time commitment

Online sessions are held every Wednesday from 9.30am to 12.30pm. The programme begins with Weeks 1 to 5, which focus on current practice and run concurrently. After these, there are two integration weeks between Weeks 5 and 6, providing time for reflection and consolidation. Following the integration period, Weeks 6 to 10 take place, also running concurrently.

We kindly remind all applicants to check their availability to ensure they can commit to attending every online session. This will ensure that everyone who takes part gets the most out of the programme.

Costs

The cost to each member council (per participant) to be part of the Retention Reset Programme is £2,500.00 excluding VAT. 

Next steps and key dates

I joined the programme after a busy but successful year in our OD team, where we’d laid strong foundations for our organisational culture and were preparing for the next phase of work. The programme gave me invaluable time and space to step back, reflect on our priorities, and turn an overwhelming to‑do list into a clear, manageable plan. I loved connecting with others on the programme, learning from their approaches and sharing my own experiences. It was a supportive, energising space that genuinely helped me refocus and move forward with confidence.”

Rachel Buczynski, Organisation & Workforce Development Manager, Tameside Council

You may also be interested in the Recruitment Reset Programme.