Although there are many different ways of collecting a response, the most commonly used is the Likert Scale
So for the LGEEI councils we are asking councils to use the ‘Likert scales’ for each of the six questions.
- Strongly Disagree.
- Disagree.
- Neither agree nor disagree.
- Agree.
- Strongly Agree.
Councils can use a variety of methods to collect employee survey data. The LGEEI doesn’t specify how the data should be collected.
The LG EEI process does not involve the use of a national survey to collect the data. We are replying on participating councils collect their own data through methods that work for them.
If a council needs support to collect the data, the LGA can provide advice. If you would like information on various suppliers who could work with you externally to collect the data or would like the LGA to provide the data collection, please contact us via email at [email protected]
The majority of councils collect data using some form of technology. Even with a large part of the workforce operating at the front line away from a laptop or computer the use of smart phones is widespread. However, it is important that any survey has equality of access as a key principle so that every employee feels they are actively included in the process whether there are technological, language or other access issues. There are various ways this can be overcome, sharing practice in how to do this will form part of this work. It is important, however, that any approach provides accessibility to the portions of the workforce that aren’t digitally enabled – they will need alternative ways to engage with the exercise.
One of the most important aspects of any employee survey is that people should feel that their views are being collected in confidence and their anonymity is assured. This can be achieved by using a third party to collect the data and that no data is shared / reported on that allows the organisation to identify a respondent. A golden rule in operating staff surveys, to ensure anonymity, is to only share grouped data scores to a minimum of ten responses. That means that any data point shared should include 10 responses or more. i.e. a service/characteristic group which has less than ten responses shouldn’t be reported on / shared. In the case of the reporting for LGEEI this rule should be applied at all times.
Any data shared with the LGA will be subject to a data sharing agreement. All data is held and stored in the UK.
The LG EEI will collect data from a council at anytime. The timeframe for benchmarking will be each financial year starting on 1 April and ending of the 31 March the following year. This will allow data to be benchmarked annually.
Regardless of how you collect the data, we do require you to share it with us in a uniform manor so we will be able to analyse the results. This will ensure that we can benchmark councils’ data in a valid and reliable way.
To do this you will need to complete the LGEEI Data submission sheet which is essentially a spreadsheet where you fill in the cells with your raw data with the totals for each question.
Please send your completed data sheet reference your email with ‘LGEEI Data <year>’ to [email protected]