This guide helps elected members, officers, and providers work with communities so stakeholders understand what to expect from local government, and what local government needs from them, in relation to digital connectivity.
This report summarises key learnings from working with councils at the forefront of innovation, exploring both the successes achieved and the challenges faced in adopting AI across the sector.
From December 2024 to February 2025, the LGA repeated its survey to explore the use of artificial intelligence in English councils. This will enable the LGA to build an evidence base for its support to councils in this space, and to ensure that local government is part of the national conversation.
The LGA is committed to driving continuous improvement across the sector, and the Service Standard can support this by empowering councils to confidently and consistently meet resident needs while improving accountability. This report makes six recommendations to support the widespread adoption of a common service standard across local authorities.
This guide provides councils in England with questions to help them comply with the Public Sector Equality Duty (PSED) and data protection law when procuring artificial intelligence (AI) based technology or contracting out part of their public functions to an organisation that uses AI-based technologies.
This document aims to support you, as a director, to develop proactive, protective strategies and capabilities to enhance the cyber resilience of your council services. Some recommendations are technical, some organisational and some are about your people.
