Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Dorset Council: Digital Innovation in Housing Standards

This case study examines how Dorset Council's housing team through Local Government Reorganisation were able to utilise digital technology and design skills which became available to them to transform reactive complaint handling to proactive service delivery.

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Supporting young people to stay in education, employment or training in East Sussex

Supporting young people to stay in education, employment or training in East Sussex

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Solihull Council: A collaborative approach to early years SEND provision

Two early years leads at Solihull Council, Jane Glassey (early years SEND lead) and Lisa Morris (Team Manager), share the innovative ways their council is approaching the provision of early years special education needs and disabilities (SEND) support. The council’s approach focuses heavily on collaboration with settings and partners to provide the most effective support to the children who need it. Below are some of the key areas they are focusing on to do this:

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Worcester City: A proactive approach to councillor safety

Worcester City Council has implemented a new incident reporting system designed to enhance the safety of councillors when out in the community.

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Bournemouth Christchurch & Poole Council: low-energy homes reduce residents' costs

Bournemouth Christchurch & Poole Council’s journey towards low-energy homes began with the main goal of helping to lift residents out of fuel poverty and create energy-efficient, environmentally-friendly new homes.

Hillingdon council: transforming local services through family hubs in Hillingdon

Hillingdon Council explored the development of family hubs to bring together a support network for children, young people and families. Hillingdon self-funded its family hubs as the location was not a government funded family hub area, yet the council recognised the value of service delivery in this way. By focusing on collaboration across sectors and a flexible, community-driven approach we were able to develop a model that meets diverse needs and maximises existing community resources.

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Oh Yes! Net Zero Hull

Founded in 2021, Oh Yes! Net Zero has 170 active members in Hull and East Yorkshire. The initiative was created to discuss how a transition to net zero could be achieved, following the council's declaration of a climate emergency in 2019.

Greater Cambridge Shared Planning: AI-Driven Summarisation for Local Plan Consultations

The Greater Cambridge Shared Planning (GCSP) service, a partnership between South Cambridgeshire District and Cambridge City councils, has embarked on a journey to integrate artificial intelligence (AI) into its planning consultation processes.

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Bury Council - Proptastic Tales’

The government has set a target for 75 percent of children completing reception year to be 'school ready' by 2028.

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