Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Built for zero: Brent Council

A Service Improvement Plan to address and end street homelessness for an identified cohort of individuals experiencing long-term (six plus months) rough sleeping.

Support to build resilience for residents in temporary accommodation: Dorset Council

Dorset Council's Tenancy Sustainment scheme aims to support those in temporary accommodation and entering the homelessness pathway.

Transforming support for homeless families: Mansfield District Council

Mansfield District Council has been selected as one of three national Testing Hubs by the Justlife Foundation to lead a two year project improving temporary accommodation for homeless families.

Preparing for the Renters’ Rights Act: Coventry City Council

Coventry City Council is ensuring that the city’s tenants and landlords are well-supported, protected, and ready for a new era of fairness in the private rented sector.

Streamlining homelessness support: Lambeth Council

Lambeth Council partnered with Lightning Reach to streamline how residents apply for homelessness support and connect with other financial help.

ShowerBox: London Borough of Barking and Dagenham

A unique partnership between London Borough of Barking and Dagenham, Barking Churches Unite, award-winning charity ShowerBox and NHS North East London, ShowerBox Barking is the first permanent dedicated shower facility for people experiencing homelessness.

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Ferryman Single Homelessness Accommodation Programme Service: Bournemouth, Christchurch and Poole Council, and Two Saints

A housing-led service for women, that provides 10 brand new, long-term homes in a block, with onsite support and communal and office space. Support is delivered by a team which also delivers wider community-based support in a Housing First model.

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Coordinated veteran support in Portsmouth: A holistic housing and wellbeing approach

In recognition of its deep-rooted military heritage, Portsmouth City Council has developed a comprehensive, collaborative approach to supporting homeless veterans. With over 37,000 residents identifying as part of the Armed Forces community, around 18% of the city’s population, the council has embedded veteran support into its strategic planning and service delivery.

Preventing and relieving refugee homelessness: Bournemouth, Christchurch and Poole Council

Preventing and relieving homelessness for refugees and former asylum seekers in Bournemouth, Christchurch and Poole (BCP), especially those arriving via Ukraine sponsorship, Afghan resettlement, and family reunification schemes.