Commissioned by the Department of Health and Social Care (DHSC) and free to local systems, we provide a range of support approaches to local health and social care systems to improve how they commission and deliver health and care services which is integrated, effective and sustainable.
We have been commissioned for an additional year (April 2025 – March 2026) to focus on targeted support in a select number of health and social care systems, and to provide universal tools for all systems to access. This builds on our learning from the 2023-2025 Better Care Fund Support Programme, which saw us provide support to 46 systems, with support packages provided in all regions.
The BCF Support Programme 2025-2026
Targeted support in Health and Social Care Systems
The Support Programme has been strengthened by an independent external evaluation conducted by IPSOS, commissioned independently by the DHSC, which has added valuable learning.
We have also collaborated with our Government partners on a joint learning and insights report of the 2023-25 programme. We have found that sustained improvement has the best chance of succeeding when system leaders are aligned around a shared purpose, demonstrate collective ownership of the work, and have the supporting infrastructure and governance mechanisms firmly in place.
We know that systems have valued the diagnostic insights and recommendations from short-term improvement support. However, we have learnt that lasting improvement requires support over a longer timeframe. Our experience indicates that systems would benefit most from longer-term support, helping them to not only understand the recommendations but also to develop, implement and embed actionable plans over time.
The 2025-26 BCF Support Programme is refocused on delivering longer-term, more targeted support in a fewer number of systems to ensure there is meaningful and sustainable impact. We consistently adopt the sector-led approach to improvement support – collaborating on bespoke, targeted and universal support with system and sector wide partners to ensure it reflects today’s challenges and meets local needs.
The BCF Support Programme 2025-26: Our knowledge and expertise
- 1. Whole-system expertise
The Better Care Fund Support Programme has worked across both health and social care sectors for the past two and a half years. This dual perspective allows us to understand the full landscape and deliver integrated, practical support that reflects real-world complexity. - 2. Sector-led improvement, not performance management
The BCF Support Programme is sector-led: We work with systems, and don’t impose support on them. This distinction builds trust and encourages openness—system leaders feel safe to share challenges honestly, which is essential for meaningful improvement. - 3. Strong track record
We’ve consistently delivered high-quality support, with positive feedback reflected in our end-of-support reports. Our work is known for being impactful, timely, and well-received by system leaders. - 4. Agility and responsiveness
Our programme is fleet of foot. We adapt quickly to changing Government policy and can deliver within tight timescales. - 5. Established relationships and trust
We already have strong relationships with system leaders across the country. Our non-judgemental approach helps us gain trust quickly, enabling deeper engagement and more sustainable improvement. - 6. Tailored, flexible support
While other organisations may offer more standardised packages, our programme tailors its support to local needs. We’re flexible, responsive, and focused on what works for each system.
In summary, the Better Care Programme offers a unique combination of cross-sector experience, trusted relationships, agility, and a proven improvement-focused approach. We’re ready to lead this work and deliver real impact.
Universal Support
In addition to Targeted Support, the BCF Support Programme also provides Universal Support which is accessible to all systems to use as they see fit. This includes self-assessment tools such as our flagship High Impact Change Models, virtual seminars and workshops, or good practice publications.
High Impact Change Model Tools
The BCF Support Programme has developed a number of different High Impact Change Models, to support Health and Social Care systems to identify areas for development and improvement.
- Improving the timely and effective discharge of people with dementia and delirium into the community (December 2024)
- Using data and intelligence for whole system decision support (June 2025)
- Reducing preventable admissions (July 2025)
- High Impact Change Model: Optimal Handed Care | Local Government Association
- Scaling Up Optimal Handed Care in Local Health and Social Care Systems (December 2025)
- Accelerating Flow, Recovery and Productivity Across the Intermediate Care Pathway (In Progress)
Communities of Practice
Community of Practice (CoP) to Scale Up Home-Based Intermediate Care for Winter Surge Readiness and Support Longer Term Sustainability
In 2023, the BCF Support Programme published the business case for Home-Based Intermediate Care which:
- Explains the benefits of home-based intermediate care in terms of outcomes for people and system operations and flow.
- Identifies the return on investment possible from home-based intermediate care.
- Explores best practice from operational and professional delivery lenses.
- Helps make the case for investment into improving home-based intermediate care locally and nationally.
Intermediate care, particularly home-based models, are critical for managing winter pressures and long-term system resilience. This is aligned with the 10 Year Health Plan which embodies the new preventative principle including that ‘care should happen locally as it can in a patient’s home if possible’
The BCF Support Programme and its strategic partner, Newton, have therefore established a national, sector-wide Community of Practice (CoP) to accelerate learning, spread best practice and support local system scaling up/optimisation of home-based intermediate care services. The CoP will focus on short-term Winter surge capacity and embedding sustainable, effective models for the future.
Learning Lunch Masterclass Series
The BCF Support Programme holds regular Learning Lunch Masterclasses throughout the year, to showcase best practice examples as well as launch our latest High Impact Change Models.
Throughout the 2023-25 Support Programme, the Learning Lunch Series had a high satisfaction rating from attendees, and strong regional coverage.
Some of our previous topics include:
- High Impact Change Model on Dementia and Delirium
- Preventive and Proactive Care: Research Report
- Embedding single handed care as ‘normal’ practice
- Winter Pressures and Discharge to Assess Learning Lunch
- From Patient Voice to Co-production
To find out when the next Learning Lunch Masterclass is, head to the LGA events page.
Resources and information
Essential links
- Better Care Fund policy framework 2025 to 2026
- Better Care Fund planning requirements 2025 to 2026
- 10 Year Health Plan for England: fit for the future Neighbourhood health guidelines 2025/26
Contact us
- Rahat Ahmed-Man, Senior Adviser ([email protected])
- Rachel Walker, Lead Adviser ([email protected])
- Alex Hunter, Senior Research Data Analyst ([email protected])
- Sam Quinn, Adviser ([email protected])
Or email the BCF support programme at [email protected]