Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Cornwall Education Learning Trust (CELT) Civic Work

This case study details how CELT’s civic strategy aims to foster a community response and approach to improving outcomes for children in the mid Cornwall area. To capture this learning an interview took place with Claire Bunting Director of Reach for CELT, led by Ann Van Dyke.

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Building a Father Friendly Borough: Listening to Fathers, Changing the System: Hackney Council

Hackney is taking a system-wide approach to becoming a Father Friendly Borough, embedding father inclusion across Children and Family Hubs rather than treating it as a specialist add-on. The Needs Assessment provided a clear mandate: if we want better outcomes for children and families, fathers must be actively welcomed, engaged and supported.

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Wiltshire Council: keeping homes warm and safe

Wiltshire Council launched the Warm and Safe Wiltshire programme in 2015 to provide energy advice to local residents. 10 years on, the public health team have expanded the programme in collaboration with libraries and community spaces to reach residents across Wiltshire.

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Regional data hub for children’s services in Hertfordshire

Hertfordshire County Council has established a collaborative regional data hub for children’s services, enabling secure data sharing and analysis across eleven councils.

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Moving towards a holistic view of performance: Westminster City Council

This case study outlines how Westminster City Council is moving towards a more holistic view of performance, including value for money and risk.

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Understanding Bradford’s Family Hub and Parenting Service Model: Oxfordshire County Council

This case study summarises a learning exchange between Bradford Children and Families Trust and Oxfordshire County Council . The discussion was initiated by Oxfordshire County Council, who were keen to learn from Bradford’s approach as they reflect on the future development of their own Best Start Family Hubs and parenting offer.

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Bristol City Council working with their local VCFSE sector

Bristol City Council is keen for there to be ‘no wrong front door’ for families seeking to access support and provision. To increase accessibility to Family Hubs and the breadth of support available, their Family Hub Programme has sought to partner with the local VCFSE sector, who are already supporting families in the city through sustainable, trusted relationships and grassroots projects.

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DMA organisational review: Preparing Northstowe Town Council for growth

The DMA approach ensured clarity, flexibility, and value for money, positioning Northstowe to meet its long-term objectives effectively.

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Streamlining homelessness support: Lambeth Council

Lambeth Council partnered with Lightning Reach to streamline how residents apply for homelessness support and connect with other financial help.